Refund policy

Refund & Return Policy

At Nestara™, customer satisfaction is important to us.

Returns

We accept returns within 7 days of delivery for eligible products that are unused and in their original packaging.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos of the issue.

Refunds

Approved refunds will be processed back to your original payment method within 5–10 business days after inspection.

Non-Refundable Situations

We do not offer refunds for:

- Incorrect shipping information provided by the customer
- Normal shipping delays outside our control
- Used or damaged items caused by misuse

Cancellations

Orders can only be cancelled before they are processed or shipped.

For support, contact:
support@nestara.net